Regional and District Managers
Mechanic shop regional managers are responsible for a team of technicians or a group of service and repair facilities within a given geographic area. Regional or district managers usually combine their background in heavy vehicle equipment with management or supervisory experience in a single plant and go on to run several plants at a higher level.
Qualifications for Regional Management Jobs:
Typically jobs for regional or district managers require an associate’s degree along with several years’ leadership experience. That might be as a lead technician or management experience in a related field. Managers need to demonstrate skills in dealing with people and teams such as coaching, motivating and mentoring. It is also important to demonstrate an ability to handle conflict.
Managers take responsibility and are able to work under pressure and yet still be able to make sound decisions and solve problems. It is also important to understand risks and risk mitigation strategies. In the heavy duty equipment arena this means having a good understanding of the risks associated with heavy machinery and a background of knowledge in areas such as hydraulics, diesel, mechanical engineering and so on.
Regional or district managers, as well as site managers, are usually responsible for budgeting and managing the finances associated with the service repair shop or maintenance facility. This means in addition to being able to read a schematic you also need to be able to read a financial statement and need good computer skills and working knowledge of basic computer applications such as the MS Office products.
Depending on what industry you are in, a regional or district manager may have a physically demanding position such as walking long distances, or you might have to be qualified in other areas specific to that industry or meet other criteria, such as being able to climb ladders or supervise personnel working in confined spaces or special facilities.
The ability to travel is also required; how far you have to travel will depend on where the company has service facilities located or their geographic environment.
A site manager is responsible for managing a team of technicians. The team will have key objectives and goals, such as safety goals, performance goals and customer satisfaction goals. The site manager keeps the team on track, helps the team set goals, and ensures they meet these goals. An effective site manager keeps metrics that measure performance against the objectives, motivates the technicians to work effectively as a team and deals with specialized customer queries and concerns.
A regional or district manager simply takes these responsibilities to another level by managing a group of site managers. If one site is outperforming the other sites, a regional site manager will find out why and endeavour to bring the other sites up to the same standard. Likewise, if one site is not performing as well as the others, it is the regional manager’s job to find out why and see if he can help that site to measure up against the other sites.
A regional or district manager also ensures that all sites are in compliance with building codes, certification codes, health and safety regulations and so on. He supervises site managers and provides them direction. A regional manager also helps to set the goals and objectives for each of the sites. A good regional manager is constantly working to improve performance metrics and customer satisfaction and essentially to grow business for the company. He also works closely with key personnel in customer organizations in order to maintain a good business relationship with them.
Branch managers are typically responsible for managing the daily operations of a satellite office of a company that specializes in heavy equipment and heavy trucks. They have exceptional oral and written communication skills, oversee all hiring and training of personnel, and oversee the day-to-day operations of the facility. They provide supervision and leadership, business planning and management, and ensure that all company personnel have the support and materials they need to perform their duties.
Qualifications for Branch Manager Jobs:
- Verifiable work history.
- Four-year degree in Human Resources, Business Administration or related field.
- Outstanding oral and written communications skills.
- Extensive experience hiring and training staff to perform tasks to company standards.
- Possess industry-appropriate licenses and certifications.
- Strong interpersonal and management skills.
If you’re an employer in need of qualified branch managers to facilitate the growth of your company, the staffing experts at Mechanics Hub have North America’s largest active network of qualified heavy equipment management candidates. If you’re an experienced branch manager seeking employment or wishing to advance your career with a new challenge, please view our job postings and submit your resume.
Service managers are typically responsible for managing the day-to-day operations of a shop that maintains heavy trucks and other types of heavy equipment. They provide ongoing support and supervision of the service technicians who work there and uphold the policies set forth by the company. They have exceptional written and oral communications skills, are able to manage the costs of the service department, have strong customer service skills and possess working, hands-on knowledge of a wide range of heavy trucks and other heavy equipment. They are responsible for the training and development of personnel in their department, are very organized and self-motivated and possess very strong mechanical, electrical, diagnostic and computer skills. They ensure that all health and safety policies are followed and enforced, and manage warranty administration.
Qualifications for Service Manager Jobs:
- Verifiable work history.
- Strong communication, problem solving and customer service skills.
- Extensive staffing, training and supervisory skills.
- At minimum, a journeyman mechanics license.
- ASE, CSE, or LCSE Certification.
If your company is seeking qualified heavy equipment service managers, Mechanics Hub have North America’s largest active network of qualified management candidates. If you’re an experienced service manager seeking employment or intrigued by the possibility of personal and professional growth, please browse our job listings and post your resume.
Fleet managers are responsible for the vehicles owned by major corporations; government agencies; nonprofit organizations; or service organizations such as law enforcement agencies and educational institutions. They may be responsible for fleets ranging in size from several hundred to more than a thousand vehicles. Fleet managers are sometimes referred to as directors of fleet operations or administrators of corporate fleets.
Fleet managers often direct administrative staffs and report to transportation directors, vice presidents, or other administrative directors. Responsibilities generally include the development of fleet administration standards and vehicle operating policies; preparation of annual budgets and periodic reports on operating costs; purchase or lease of vehicles and equipment; and control over maintenance, repair, replacement, and disposal of vehicles.
In addition, managers may direct fleet-related risk management training, such as safety and accident prevention programs, and negotiate insurance matters. Some fleet managers create driver’s manuals or newsletters to keep employees informed about their fleet programs.
Trainers and Supervisors
Trainers and supervisors in the heavy equipment industries are responsible for ensuring that personnel receive the proper training, supervision and ongoing support they need to perform their duties. They are also responsible for testing the understanding of personnel to ensure that training is reinforced and establish a proper foundation for the next level of training. Trainers and supervisors ensure the proper performance of daily tasks according to company standards and that personnel perform their duties safely, efficiently and in a timely manner. They have a thorough understanding of how each job is performed, how to operate heavy trucks and other types of heavy equipment and have excellent interpersonal, communication and management skills.
Qualifications for Trainer and Supervisor Jobs:
- Verifiable work history.
- All relevant industry-specific certification.
- Extensive experience hiring, training and managing staff members.
- Outstanding communication, managerial and interpersonal skills.
- Very organized and self-motivated.
- The ability and a proven record of following training protocols established by the employer.
If you’re a heavy equipment trainer or supervisor seeking employment or interested in taking your career to the next level, please browse our extensive job listings and submit your resume. If you’re an employer seeking highly qualified heavy truck or equipment trainers and supervisors for your company, contact Mechanics Hub today. We have North America’s largest active network of qualified trainers and supervisory personnel.
Shop Foremans and Leadhands
A shop foreman directs a team of service technicians in the correct and efficient performance of repairs and maintenance of a wide range of heavy trucks and other types of heavy equipment. A shop foreman also ensures that the standards for customer service are upheld at all times. They assist their staff with the diagnosis of a variety of mechanical, electrical and electronic problems to keep their clients’ heavy equipment working properly and safely. They also manage costs within their department and ensure that all work is safely conducted and according to the employer’s standards. They interact with customers and personnel from other departments and are responsible for keeping the shop clean and organized and keeping all equipment calibrated and working properly.
Qualifications for Shop Foreman and Leadhand Jobs:
- Excellent communication, training, computer and customer service skills.
- A verifiable work history.
- Experience managing, training and developing staff members.
- ASE, CSE, or LCSE Certification.
- Several years of hands-on experience as a technician.
- NATEF Certification.
If you’re an employer in need of a highly qualified heavy equipment or heavy truck shop foreman to oversee the work and performance of service technicians, contact us today. Mechanics Hub has North America’s largest active network of technicians and supervisory personnel. If you’re a shop foreman with extensive experience overseeing the repair and maintenance of heavy trucks and other heavy equipment and are seeking employment or are ready to take the next step to grow your career, view our job postings and submit your resume.